Privacy Policy
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Privacy Policy
Effective as of May 1, 2025
This Privacy Notice describes the principles and practices that apply to the use of personal information (defined below) that RusFoodMarket («RusFoodMarket», “we,” “us”) collects from users of the website, https://rusfoodmarket.com, the mobile web, the mobile app and any sites we have now or in the future that reference this Privacy Notice (collectively, the “Website”).
Users (as defined below), by using the Website and selecting a location, consent to our processing of your information as set forth in this Privacy Notice.
RusFoodMarket understands that you care how information about you is used and shared, and we appreciate your trust that we will use the information wisely and legitimately. You have our word that we will only use the personal data we collect about you to give you the best RusFoodMarket shopping experience possible.
Why do we need personal data from you?
As detailed below, we collect personal data from you to serve you best. Whether we collect your name and email address when you place an order with https://rusfoodmarket.com, we do so to be able to contact, identify, and serve you better. The data you provide helps us understand your preferences, so we can personalize and continually improve your shopping experience.
Definitions and Background
For ease of use of this document, certain terms have been associated with the specific meaning provided below.
“Device” means a smart phone, tablet, and any other similar mobile or connected equipment that is used for online activities.
“Personal Information” means information that identifies an individual or that, when combined with other information available to the data holder may allow identifying an individual with reasonable certainty. “Personal information” includes any information that is collected from the Website or from any communication between us and an individual, such as contact information that a visitor might provide when asking for information about the Website. It also includes an individual’s name, address, or contact information.
“Registered User” means a User of the Website that has provided a delivery location.
“User” is an individual who uses the Website. A User can be a visitor of the Website (who merely explores the Website), or a Registered User.
Consent
Users, by using the Website and providing a delivery location, consent to our processing of your information as set forth in this Privacy Notice.
Your continued use of the Website, or continued interaction with us after we have notified you of a material change in our Privacy Notice in accordance with the Updates will be deemed an acceptance of these new terms.
Our Policy Towards Children and Minors
RushFoodMarket does not intend that any portion of the Website will be accessed or used by children under the age of sixteen, and such use is prohibited. The Website is designed and intended for Registered Users at least 16 years of age. By using the Website, you represent that you are at least 16 years old. If you are 16 or older but under the age of majority (which is 18 years old in most states), then your parent or guardian may be liable for some or all of your activities on the Website. Because of this, and because it is prudent for your parent or guardian to be aware of your activities, including the websites that you visit, you should make your parent or guardian aware that you are using the Website.
RushFoodMarket’s Privacy Practices for Users 16 Or Older
The Information We Collect
The Website is a platform through which Registered Users order groceries and have them delivered to a specified location. Therefore, although you do not have to share any Personal Information to browse the Website, you do need to provide a payment method and delivery location to use the Website.
Users may provide us with certain Personal Information when you use the Website, for instance if you include your name in your account. We refer to the information Users provider us, including the delivery location a User provides, and any Personal Information a User provides us as the “Information.”
How We Collect Information.
From Users
We collect Information in a number of ways. First, Users provide us with Information when they provide a delivery location or otherwise include Personal Information in their account.
Technology
We also use technology to collect certain information automatically, like your Internet Protocol (“IP”) address (which is the automatic number assigned to your computer by your Internet service provider when you surf the Web, or unique device identifier (“UDID”), international mobile equipment identity (“IMEI”), mobile equipment identifier (“MEID”) or media access control “MAC”) address; computer operating system (e.g., Microsoft Windows, Mac OS); your browser (e.g., Internet Explorer, Firefox); websites visited before or after you visit the Website; pages viewed and activities on the Website; and advertisements shown or clicked on. In addition, we use GPS and other location techniques to determine the general location of a Registered User’s Device.
Cookies
We use cookies and other technologies as described below to gather information about the Users of the Website in order to know what information is or might be of interest to them. All information collected through cookies and other technologies is processed in accordance with this Privacy Notice.
Some cookies are managed by us, and others by our service providers. These cookies are used for a variety of purposes.
Some cookies enable services that you have specifically asked for. Other cookies are used to remember the choices you made in order to make it easier for you to use our Website when you return. Other cookies collect information about how Users use the Website. Finally, other cookies are used to collect information about your perceived interest in our products or services so that we can arrange for advertisements regarding these products or services to display on the Website or other sites that you visit on the Internet. This way, when you visit other sites that display advertisements, the advertisements that you see are more relevant to you.
These cookies are not linked to any contact information or identifying information, thus cookies do not tell us who you are, but they may identify your Device.
If you have any other questions about cookies and other technologies, please contact us as indicated in the How to contact us section.
Analytics
We may aggregate (or have third parties aggregate) the Information we collect from Users and usage data in order to obtain statistical information, such as to calculate the percentage of Users in a certain area or location. We use aggregated Information to understand how the Website is used, for research or product development, for example, to measure interest in, or monitor the use of any content, product, services or promotions that we provide through the Website, to improve the content, products, services or promotions, and for the technical administration of the Website.
Investigations
We may use your Information to prevent or investigate potentially prohibited or illegal activities or to enforce our Terms of Use.
To Defend or Enforce our Rights
We may use or share your Information to establish or exercise our legal rights; to respond to a breach of our Terms of Use; when we believe it is appropriate to protect the Website, our property and rights or those of a third party; to protect ourselves and the security and safety of our company, our customers or others; and to investigate, prevent, take action against, or stop any fraudulent, illegal, unethical, or legally actionable activity, in connection with the Website.
Who We Share Your Information With
Our Workforce
RusFoodMarket employees and independent contractors need to have access to the Information we have collected about you to carry out their duties and obligations, such as to provide customer support, respond to inquiries, or correct an error. Only the minimum amount of Information will be made available to them as needed, and in accordance with their responsibilities. They are required to ensure at all times the confidentiality and security of your Information.
Service Providers
We may engage certain third parties to perform services including, without limitation, hosting and maintenance, customer relationship, storage, database management, collection, fraud prevention, business analytics, chat, website analytics, website optimization, lead scoring, retargeting, direct marketing campaign, or similar services. For example, we use an outside credit card processing company to bill Users for their groceries. We will share your Information with these third parties, but only to the extent that this Information is necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your Information.
Compliance with Laws and Third Party Requests
RusFoodMarket cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any Information about you to government or law enforcement officials or private parties as we, in our reasonable discretion, believe necessary or appropriate to respond to and defend against legal claims, respond to legal process (including a facially valid subpoena, warrant, court order or other legal process), or otherwise as required by law.
Please note that we may not be able to notify you of a request for the disclosure of your Information as described above, either because it might be prohibited by law, or because doing so would jeopardize an investigation of illegal or fraudulent activity, or because we do not have your contact information.
Users’ Rights
We want our Users to enjoy their visit to and use of the Website, and we respect their privacy. To this end, we provide numerous privacy choices.
While we have tried to provide all tools necessary so that Users can manage their interaction with us, as listed below, you may prefer to interact directly with us. In this case, be aware that you can contact us at any time with your questions or requests for assistance. Please refer to the Contact us section.
Right to Access Your Information
You may access the Information we have regarding you by contacting us as indicated in the Contact Us. In addition, you may obtain a copy (electronic or physical) of this information by requesting it in the same manner. If the requested Information is no longer available or cannot be produced using reasonably commercial means, or if the burden or expense of accessing it would be disproportionate to the risks to you, we may deny your request and we will provide you an explanation for this denial.
Right to Amend, Correct, Substitute or Delete Information
You may request that we amend, correct, substitute, or delete information maintained and/or stored by us if you believe that it is not accurate, timely, complete, relevant, or necessary to accomplish our services. To do so, please let us know what you need, by contacting us as indicated in the Contact Us. If the requested Information is no longer available or cannot be modified or deleted using reasonably commercial means, or if the burden or expense of deleting it would be disproportionate to the risks to you, we may deny your request and we will provide you an explanation for this denial.
Security
RusFoodMarket employs administrative, physical, and electronic measures designed to protect your information from unauthorized access, loss, misuse, disclosure, alteration, and destruction.
When we need to transfer Information out of our firewall, we use industry-standard technological means to protect your information while in transit through the Internet. We use encryption and a comprehensive authentication protocol to provide reasonable security. However, please remember that no security system on the Internet is perfect.
Limitation of Liability
We exercise reasonable efforts to safeguard the security and confidentiality of your information; however, transmissions protected by industry standard technology and administered by humans cannot be guaranteed to be secure. We will not be liable for unauthorized disclosure of your Information that occurs through no fault of RusFoodMarket including, but not limited to, errors in transmission, uses of your data by a third party, your failure to comply with your security obligations, and the unauthorized acts of RusFoodMarket’s employees
Links to Other Websites
This Privacy Notice addresses only the use and disclosure of Information that we collect from you through the Website, through our interaction with you or from interaction with our business partners. The Website may contain links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. They follow their own rules regarding the use or disclosure of the personal information you submit to them. We recommend that you to read the privacy policies or statements of these other websites.
Disputes
If you have any concerns or claims with respect to our Privacy Notice, please contact us as indicated in the Contact Us section. We will investigate and attempt to resolve any complaints and disputes regarding our use and disclosure of your information.
If the complaint or dispute cannot be resolved through our internal process, or RusFoodMarket does not adequately respond to your question, the parties agree to arbitrate the dispute. Arbitration will be conducted by telephone and email, and if it must be done in person, it will be conducted in New York County, New York, using the English language in accordance with the Arbitration Rules and Procedures of JAMS then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. The prevailing party in the arbitration shall be entitled to receive reimbursement of its reasonable expenses (including reasonable attorneys’ fees, expert witness fees and all other expenses) incurred in connection therewith. Judgment upon the award so rendered may be entered in a court having jurisdiction or website may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be.
Updates
This Privacy Notice may be updated from time to time in order to reflect changes in our practices. We will notify you of any material changes by posting the new Privacy Notice on the Website, and will obtain the necessary consents as may be required under applicable law if we seek to collect, use or disclose personal data for purposes other than those for which consent has been obtained.
Except as stated above, all changes will apply to the information that we have are already collected, and to information that is collected after the effective date of the revised Notice. If any proposed change is unacceptable to you, you will have the right to ask for the deletion of your information. You are advised to consult this Privacy Notice regularly for any changes.
How to Contact Us
If you have any questions, comments, concerns, complaints or claims with respect to the Site, other users of the Website, if your account has been compromised by a hacker or scammer, if another user is abusing, harassing, or stalking you, if you find that certain content displayed on the Website is inappropriate or prohibited by these Terms, or if you have any other concern, please contact us as indicated below. We will investigate and attempt to resolve the matter.
If you have any questions regarding these Terms or the Website, please contact us by email at info@rusfoodmarket.com, or by mail at Rus Food Market, 242 47th Str, Brooklyn NY, 11220.